TERMS & CONDITIONS

Please read ALL of the Terms & Conditions associated with T Styles Graphics, LLC.

 

All services and projects provided by TSG are specifically connected by the terms &  conditions, to manage the expectations and outcomes. This is put into place to protect both “T Styles Graphics, LLC" and “The Client”. By reading these terms and paying your invoice/purchasing for your project, you are agreeing to the sole conditions of our business.

Please understand that at any time T Styles Graphics has the right to change and/or edit our Policies, Terms & Conditions, our ordering process, and pricing pricing without notice. 

  • All content must be provided before the design process begin. This includes all verbiage/wording for the project (typed and/or an itemized list and and high quality images to include.

  • All sales are final. No purchase is transferable nor refundable. 

  • Any project under $200 requires FULL payment up front. Any project $200+ requires a 50% nonrefundable deposit. If you have questions or a custom order, simply inquire by completing the inquiry form on the contact page and someone from our team will follow up via email with the next steps.  All materials, verbiage, professional images, and anything related to your design should be submitted when purchasing

  • During a sale, FULL payment is due upfront!

  • All information must be comprised in one email; multiple emails will not be accepted. This causes the risk for mistakes.

  • Hand written documents, document typed in all caps or documents formatted with miscellaneous characters will not be accepted. 

  • A design proof will be sent, via email, in 1-4 business days after the order is placed and all materials have been gathered.  In some cases, depending on workload, turnaround time can be 5 to 7 days. 

  • Shipping is available for non-local clients for $15. Shipping is additional and not included in any packages.

  • Logos include 1-2 proofs to choose from. Allowing for three (3) rounds of revisions per design. Any additional proof, after the initial 2, is an additional charge of $50 per proof. Additional revisions will be billed at $15.00 per edit.  Design revisions can vary depending on the edit. ​

  • A standard/basic website includes a landing & contact page, with up to 2-3 additional pages of design. DESIGN only.  T Styles Graphics does not provide the verbiage, photos, or any content other than the design of the website. Custom banners, e-commerce, and any add ons will result in additional fees.

  • E-Commerce sites include 10 basic product uploads. (multiple lengths, textures, colors, sizes, and etc. are additional uploads).

  • If proofs are not replied to from the client within 2 business days, the client will be billed the remaining balance to proceed. If the client is not ready to complete entire package upon deposit payment, client should not purchase package until ready. If client proceeds, approves design, but does not have remaining information for remaining designs, remaining payment is due 2 days after proof approval. This is to ensure the project is completed within a timely manor. 

  • If any project is abandoned, that project is subject to a mandatory reinstatement fee. If the client has been reached out to and hasn't gotten back to the designer, that project is deemed abandoned. If there has been no response or follow up after 5 business days, your project is considered abandoned and the final invoice is still due.

  • Quotes are valid for 30 days.

  • All designs remain the property of T Styles Graphics. TSG retains the right to use the design in a portfolio and any advertising as seen fit by the designer. .

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  • For print jobs, upon completion of the design process, the remaining balance is due prior to print.

  • Business cards start at 500 qt. and and priced based on that quantity at a standard card print. Specialty cards are additional pricing. 

  • If a project is cancelled by “The Client”, for whatever reason,  the remaining balance will be charged to the card on file.

  • TSG has the right to decline any project that does not provide professional photography that is needed to create a vividly striking design. All clients must have high quality images ready and edited by photographer for branding usage. If for any reason client does not have professional photos, we can provide high quality stock images for your company for an additional cost.

  •  There is no refund after labor has been placed into project.

  • To make sure your order is ready for your needed date, please make it known that you're on a deadline or purchase the rush fee option.

  • Charge-backs are now allowed and will follow legal proceedings. If a charge back is conducted after you've made a deposit, you agree to pay all fees associated and incurred from the litigation that will be filed against you.

THANK YOU!