Terms & Conditions

Please read ALL of our Policies/ Terms & Conditions associated with T Styles Graphics, LLC.

 

All services and projects provided by TSG are specifically connected by  our policies and terms and conditions, to manage the expectations and outcomes. This is put into place to protect both

“T Styles Graphics, LLC" and “The Client”. By reading these terms and paying your invoice/purchasing for your project, you are agreeing to the sole conditions of our business.

Please understand that at any time T Styles Graphics has the right to change and/or edit our Policies, Terms & Conditions, our ordering process, and pricing pricing without notice. 

Read carefully!

  • All information must be provided before the design stages begin. The creative process will not begin until all content is given by the client.

  • All sales are final. No purchase is transferable nor refundable. 

  • Information should be typed and proof read prior to submission.

  • All information must be comprised in one email; multiple emails will not be accepted. This causes the risk for mistakes.

  • Hand written documents, document typed in all caps or documents formatted with miscellaneous characters will not be accepted. 

  • A design proof will be sent via email in 1-4 business days after the order is placed and all materials have been gathered.  In some cases, depending on workload, turnaround time can be 5 to 7 days. 

  • Shipping is available for non-local clients for $15. Shipping is additional and not included in any packages.

  • Logos come with 1-2 proofs to choose from. All other designs come with 1-2 proofs to choose from sent out. Both allowing for three (3) rounds of changes/edits per design. Any additional proof after 2, is an additional charge of $50 per proof. Additional changes/edits will be billed at $15.00 per edit.  Design edits can vary depending on the edit. ​

  • A standard/basic website includes a landing & contact page, with up to 2-3 additional pages of design. DESIGN only.  T Styles Graphics does not provide the verbiage, photos, or any content other than the design of the website. Custom banners, e-commerce, and any add ons will result in additional fees.

  • E-Commerce sites include 10 basic product uploads. (multiple lengths, textures, colors, sizes, and etc. are additional uploads).

  • If proofs are not replied to from the client within 2 business days, the client will be billed the remaining balance to proceed. If the client is not ready to complete entire package upon deposit payment, client should not purchase package until ready. If client proceeds, approves design, but does not have remaining information for remaining designs, remaining payment is due 2 days after proof approval. This is to ensure the project is completed within a timely manor. 

  • If any project is abandoned, that project is subject to a mandatory reinstatement fee! If the client has been reached out to and hasn't gotten back to the designer, that project is deemed abandoned. If there has been no response or follow up after 5 business days, your project is considered abandoned and the final invoice is still due.

  • All designs remain the property of T Styles Graphics. TSG retains the right to use the design in a portfolio and any advertising as seen fit by the designer. 

  • Any project under $200 requires FULL payment up front. Any project $200+ requires a 50% nonrefundable deposit. If you have questions or a custom order, simply inquire by completing the inquiry form on the contact page and someone from our team will follow up via email with the next steps.  All materials, verbiage, professional images, and anything related to your design should be submitted when purchasing.

  • During a sale, FULL payment is due upfront!

  • Yellow & Black Branding Packages REQUIRE a face to face consult. 50% deposit is due 24 hours before the consult, which is to be scheduled via email.

  • Once the design process pf a branding package begins, there are no refunds or changes that can be made to the package unless approve via email. TSG holds the right to approve o

  • For print jobs, upon completion of the design process, the remaining balance is due prior to print.

  • Business cards start at 500 qt. and and priced based on that quantity at a standard card print. Specialty cards are additional pricing. 

  • If a project is cancelled by “The Client”, for whatever reason, the payment will served as a cancellation fee.

  • TSG has the right to decline any project that does not provide professional photography that is needed to create a vividly striking design. All clients must have high quality images ready and edited by photographer for branding usage. If for any reason client does not have professional photos, we can provide high quality stock images for your company for an additional cost.

  • The option for a phone consult is available and can be purchase directly under the shop tab. 

  •  There is no refund after labor has been placed into project.

  • Rush orders will be an additional $100 fee for a 24 turn around, from purchase time.

  • To make sure your order is ready for your needed date, please make it known that you're on a deadline or purchase the rush fee option.

  • Charge-backs are now allowed and will follow legal proceedings. If a charge back is conducted after you've made a deposit, you agree to pay all fees associated and incurred from the litigation that will be filed against you.

Policies

Thank you!

Download our price list

  • Instagram - White Circle
  • Facebook - White Circle

© 2019 #BrandedByTSG | Created By TStylesGraphics.com